All clients are required to fill out a brief medical history form before they receive massage for the first time at Full Circle Fitness Massage. All information is confidential.
All equipment and linens are sanitized with a bleach and/or alcohol solution. Clean linens and towels are provided for each client.
Confirmation calls/texts or emails are given upon request by the client.
Cancellation - You are a valued client and I know you will be as respectful of my time as I am of yours. Please give 24 hours advanced notice if you must cancel your appointment. In fairness to all clients, appointments cancelled within 4 hours of the appointment time will be charged half of the appointment fee. I understand emergencies come up. Emergency cancellations are determined at the therapists discretion. All cancellations fees must be paid before the next appointment. You will be billed by mail or email.
No-shows or forgotten appointments will be charged the full scheduled session fee and be paid before the next scheduled appointment. You will be billed by mail or email.
Late arrivals - Traffic, work, kids...I know, things happen. Please allow sufficient time to arrive for your appointment 5 minutes before the scheduled time. If you find you are running late, I encourage you to call. I will make every effort to accommodate you, however, due to previously scheduled clients your session may be shortened and charged the full session price.
Payment is due at time of treatment. Receipts are provided upon request. There is a $35.00 returned check fee.
Do you participate in your employer's FSA or HSA? If so you may be able to pay for your massage through these accounts. Please check with your plan administrator. Receipts are given at time of massage.
Retirees/age 65 and older receive $5.00 off 1 hour and 1.5 hour massage sessions.
Full Circle Fitness is happy to offer multi-session discounts for 1 and 1.5 hour sessions. The client pays for two sessions and receives $5.00 off each session. There is no multi-session discount for 30 minute massage sessions.